Technical Product Manager

Required building a highly engaging consumer educational media app from concept to scale, managing technical trade-offs across iOS, Android, and web platforms while optimizing a freemium monetization model.

Latency vs. Cost: Transitioned from real-time LLM requests to a pre-cached response architecture, reducing load times by 40% and saving API costs.
AI Failure Modes: Implemented strict system prompts and output schema validation to guarantee hallucination-free educational content.

Owned the end-to-end product lifecycle across 6 production release cycles. Built subscription workflows using RevenueCat and StoreKit, implementing 7 distinct premium conversion pathways.

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Administrative friction and outdated workflows created massive operational bottlenecks for 100-200+ daily enterprise users, hindering program delivery efficiency.

Partnered with cross-functional stakeholders to define requirements and synthesize user feedback. Designed implementation plans and automated workflows that unblocked teams, translating complex organizational needs into scalable digital solutions.

Needed to benchmark and improve the onboarding funnel and session error rates for a consumer application targeting distinct literacy segments.

Designed and fielded quantitative survey instruments. Performed hands-on SQL analysis through Supabase to evaluate user behavior. Findings directly informed a segmented onboarding flow that raised task-completion rates significantly.